Mazda CX-5
 (4/5)
expert rating
 (4.1/5)
owner rating
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Mazda CX-5 Mk1 (2012-Present) Owner Review

Share your experiences with the Mazda CX-5 - Write an owner review

Do you own the Mazda CX-5? As the owner, you have literally sat in the driver's seat and discovered the ups and downs as you go about your everyday life.

Share your experiences with the Mazda CX-5 and help others in the market for a car like this.

Submit your own review
25 Owner Reviews
Date Reviewed
9 October 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Eric
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 2 Years
Fuel Economy: 7.0 km/litre (14.3 L/100 km), RON95, Mileage: 1,500 km/month
    - Handsome
    - Sporty
    - Good Handling
    - Skyactiv Tech and top notch safety specs given
    - Ride is little uncomfy sometimes due to firmed suspension setup
    - Wind noise > 100km/h
    - Bose sound system overrated
    - Always "ON" eco mode behaviour leads to frustration sometimes, should have the real switchable sport, normal, eco mode to choose from
To Improve
- Wind noise >100km/h
- Real eco, sport, and normal mode to change the car behaviour instead of always ECO mode "ON" now
- Slightly softer ride to create comfy experience
Yes, I would recommend this car
Date Reviewed
11 August 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
sudonano
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 1 Year
Fuel Economy: 15.0 km/litre (6.7 L/100 km), RON95, Mileage: 1,000 km/month
    Looks of the CX5 is really good. Compared to the CRV which is the CX5's direct competitor, the CX5 looks much better than the Honda on the outside. The front grille gives it a very imposing look, and so does the rear. What is interesting is for the price, it looks too good. Especially in the blue colour that is used in the promotional material. For once, I chose the blue over Soul Red on a new Mazda. Mind you, don't forget this car was launched in 2012 and still looks fresh!

    Interior design is actually not too bad. It is significantly better than the CRV which looks dated and the Tuscon that feels a bit overdone. What I really like about the CX5 is how the interior feels quite driver orientated. When you are in the driver's seat, you feel like the whole car wraps around you. Considering the size of the car, I would say I didn't feel like I was driving an SUV. It has really decent visibility, and not to mention, with the reverse camera and huge mirrors, it was a joy to park this car always.

    In terms of technology, SkyActiv is genuinely impressive. The fuel economy is surprisingly good for its size, and the rather smooth transmission quickly goes to a higher gear for maximum economy. Also what is quite impressive is the amount of standard kit you get on the car. Again, considering the price, the 2WD high spec has leather seats, satnav with reverse camera, auto lights and wipers, keyless entry and all for less than the CRV2.0. Plus, the safety features are rather complete too with DSC Dynamic Stability Control and 6 airbags.

    The 2.0l SkyActiv engine is an interesting engine. While economical, it has a decent amount of power. What is also impressive is that considering this is not a turbocharged unit, it feels responsive and seems to have good pickup. In the city, it allows you to quickly get that opening in the lane without much fuss.

    But if at all, the handling of the CX-5 is what bought me over. You have to test drive the car yourself to believe how well it handles on the road. In the straight roads at highway limits, the quiet cabin and well damped suspension allows you to glide over the bumps in the road without much drama. But when the twisty bits come, this SUV really doesn't feel like a lumbering SUV but more like a family hatch like a Focus or Golf. It barely rolls about for its size and the steering is responsive. I'd say the CX5 has to be one of the best, if not the best driver's SUV and really says Zoom Zoom all over it. Genuinely follows Mazda's "Be a Driver" philosophy.
    Space is not the CX5's strong point unfortunately. The front is OK, not extremely spacious compared to the CRV. As for the rear, the CRV despite the lack of leather seats in the 2.0 version, feels more comfortable with the nice soft seats compared to the CX5. Also boot space is somehow a bit smaller in the CX5 and there are not that many magic tricks you can do with the CX5 compared to the CRV.

    Quality and ergonomics is a bit of a hit-miss with the CX5. I was left a bit disappointed with the CX5 as although the design looked good, the interior fit and finish is not so good. The leather seats feel like they used PVC instead of the leather, I felt that the smoother grain used by Hyundai and Honda felt a bit more convincing. Then there is the dashboard materials which feel a bit too cheap. The touchscreen while it has TomTom nav, the response is a bit on the slow side. But the two things which was unacceptable by Mazda was the SD card slot for the nav near the driver's knee, it looks so cheap and like an afterthought! And then there is the push start button. I had to search for the button some times, as unlike some cars like the Germans or the Hondas, the button is blocked a bit by the steering. From a safety point of view, in case you need to force shutdown the car, in an emergency, I find that would be a potential issue.

    No LED DRL is a bit of an oversight but not really Mazda MY's fault. A facelift will fix it.

    The transmission while smooth and fuel efficient, tends to go to 6th gear too fast. I know this is good for economy, but sometimes you have to drop a gear or 2 just for the pickup. A bit annoying, but can be solved with a (hopefully) update from Mazda.
To Improve
A new transmission program that allows the gears to hold a bit longer in sportier driving would be nice.

Probably a few magic tricks with the seats will be good too.

But most of all, buck up on the material quality and fit and finish. It's such a pity to see such a nice looking car with a nice feature list and price with such disappointing seats.
Yes, I would recommend this car
Date Reviewed
10 July 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
rustam john
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 1 Year
Fuel Economy: 16.0 km/litre (6.3 L/100 km), RON95, Mileage: 4,000 km/month
    Good in fuel consumption, 6.1L/100km
    Handling and steering respond
    Engine power and pickup, not under power for suv with 2.0L engine
    Very bad bulit quality (or maybe i am the one who received 'defect car'
    So much rattling sound, seat belt, trunk area, dashboard(a well known rattle noise if you search in google), sun vissor, knocking at front part, knocking sound when make u turn
    Right wheel arc leaking, got muddy trace on inner wheel arc and water inside tyre spare compartment
    Engine oil leak on timing casing and my car currently at service center for 4 day already
To Improve
A lot of thing need to be improved especially in quality control.
Service center must cover steering wheel before doing maintenance otherwise they will drive your car with oily hand.
Bermaz should not confuse people with free maintenance yet provide sub standard item.
Yes, I would recommend this car
Date Reviewed
15 June 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
CS
2.0 SkyActiv-G 2WD Mid Spec (2014)
Bought new, Owned for 1 Year
Fuel Economy: 12.0 km/litre (8.3 L/100 km), RON95, Mileage: 2,000 km/month
    -very like its stylish look.
    -Fuel efficient (8.1L /100KM)
    -Safety features:6 airbags,5 star rating in Euro NCAP
    -The roominess is well, the 40/20/40 rear folding to let me put my biycle
    -Provide car leather seats
    -The rear seat is no so comfortable.
    -No rear aircon
    -No LED lighting
    -waiting period is too long
To Improve
-To use LED lighting to its rear light and day light.
-Rear aircon should have
-To increase production, to shorter waiting period
Yes, I would recommend this car
Date Reviewed
2 June 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Jet
2.0 SkyActiv-G 4WD High Spec (2014)
Bought new, Owned for 2 Years
Fuel Economy: 14.0 km/litre (7.1 L/100 km), RON95, Mileage: 1,000 km/month
    - The most attractive and stylish exterior and interior design compared to its same class.
    - Decent engine power for city driving and highway cruising.
    - Best handling in the town competing with the C-segment SUVs.
    - Reasonable rear legroom for 3 person
    - Fully-equipped with plenty of features like keyless-entry, directional Bi-xenon headlights and many more.
    - Impressing sound system
    - Enough confidence to drive on any road conditions including off-road, thanks to the 4WD system and high ground clearance.
    - Paddle shifters should be seen in this car.
    - Interior design is nice however the quality is amazingly poor, for example the plastic cover and steering cover can be bend easily even when a small pressure is applied, exposing the metal inside !
    - Sky-active technology is awesome but not the gearbox, not as smooth as mentioned, especially when more power is needed to overtake, gearbox will confuse when to up-shift nor down-shift, leaving the engine rev-ing high on a low gear, creating lots of unpleasant noise while the car is still accelerating slow.
    - TOMTOM GPS is one of the major downside of this nice car, not responding so frequent that I have to remove and reinsert the SD card in order to bring it back alive.
    - Not enough storage compartment
To Improve
In general, CX-5 is still an amazing to drive !
17" sport rim is a bit small on this car, at least 18" would look way more "powerful" .
Yes, I would recommend this car
Date Reviewed
1 June 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Razor
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 2 Years
Fuel Economy: 11.6 km/litre (8.6 L/100 km), RON95, Mileage: 2,000 km/month
    1) Fuel efficiency - Low fuel consumption is one of the main selling point of the Skyactiv Technology, average consumption is about 8.6 L/ 100 km. Although not as low as the advertisement claimed (6.9 L/ 100 km for FWD), but it has the best fuel economy among its main competitors.

    2) Engine - Even though it's just a 2.0L, but the Skyactiv Engine is very willing to perform whenever and wherever you want it to. It sounds pretty good when you rev it and has more than enough torque to move this 1.5 ton metal from 0 - 100 kph in 9+ seconds.

    3) Handling - Featuring Mazda Zoom Zoom handling, this car certainly won't let you down during cornering or high speed maneuver. Good feedback from the steering even when driving above the national speed limit and agility during low speed maneuver in the parking lot. Overall the handling may not be top notch but it's best in class.

    4) Safety features - 5 Stars rating from both Euro NCAP and ANCAP speak it all.

    5) Appearance - It's one of the most eyes catching SUV in the market now and it's the most aesthetic in its segment.

    6) Roominess - The car is roomy and comfortable enough for 5 adults on board. Boot is sufficient to load 2 large and 2 medium to small luggage.

    7) Material - Soft touch material can be found on the dashboard and 4 doors which make the car more classy when comparing with its main rivals.

    1) Gearbox - The Skyactiv 6-speed automatic gearbox is smooth but as it's designed to maximize fuel economy, you will probably be in gear 6 even if you are just driving at 60 km/ h. Thus, a sudden need of acceleration such as overtaking, the gearbox will rev up for too long before it figured out there's a need of downshifting. It's quite embarrassing when the gearbox rev so loud but the car doesn't accelerate at all when you fully press the throttle but luckily there's a remedy which you are allowed to switch to manual mode where you can fully command the gearbox.

    2) Rattling sounds - Rattling sounds is "available" even for the CBU unit. Rattling sounds come from several compartments such as from the front driver side door, lower part of the dashboard and etc.

    3) NVH - Wind noise can be heard as soon as you hit 80 km/ h.

    4) Suspension - Annoying sound occasionally produces by the front suspension when go over bump especially during raining days.

    5) Drive shaft - Annoying sound produces when turning the steering to the left (maximum).

    6) Sub-par service - Engine oil which provided in the free services is semi-synthetic engine which vastly affected the potential of the engine in term of acceleration. Engine failed to perform 0 - 100 km / h in 9+ seconds as soon as using the prescribed engine oil by the service center.
To Improve
1) Full kit of i-ACTIVSENSE should not be omitted and should be included in ALL the variants which currently selling in Malaysia.

2) DRL - Using yellowish conventional bulbs as the DRL in today is rather outdated and spoilt the overall aesthetic.

3) Lighting - The lighting of the car should fully incorporates LED technologies or even more advance lighting technologies in order to be more stand out in term of appearance.

4) Service - Services provided by service centers is not up to par and MUST improve immediately.

5) Rear aircond vent.

6) GPS - Lifetime FREE update of TomTom Navigation system.

7) Bose - Bose doesn't sounds superior as it should be.

8) NVH - Better NVH without compromising the fuel economy.
Yes, I would recommend this car
Date Reviewed
22 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Terence
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 2 Years
Fuel Economy: 11.0 km/litre (9.1 L/100 km), RON95, Mileage: 2,000 km/month
    -Fuel Efficient, getting almost the same mileage as my myvi, being a bigger and heavier vehicle.
    -Handling with considerably less roll and damping is well judged, not a jarring ride even with the whole family onboard.
    -Driving position is spot-on helped by the electric adjustments on the drivers seat. Feels very cosseting to the driver.
    -Clever tonneau cover is just so convenient
    -Smooth gear changes with reasonable power
    -Fit & Finish on my cbu car is top notch. No rattles or squeaks as yet.
    -Leather seats and Bose stereo with built in GPS
    -19'' rims and tyres suit the car well but oem tyres will be very pricy.
    -Too much plastic trims/accents on the exterior which will stain easily with polish. Very difficult to clean up as the plastic is textured
    -Stopping power from the brakes feel inadequate. And looks really small with the 19" rims.
    -Front right squeaking sound when going over bumps. Known defect of the lower arm bush and will be replaced under warranty.
To Improve
Great vehicle to own, however, the service from Mazda Malaysia need to be improved. Drawn towards the free 3yrs servicing, the wait times at the official service center is long. Resorting to authorised service centers, I was charged for miscellaneous items other than the free engine oil and oil filter.
Yes, I would recommend this car
Date Reviewed
22 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
MOHD SAIFULSHAHRIN
2.0 SkyActiv-G 4WD High Spec (2014)
Bought new, Owned for 1 Year
Fuel Economy: 12.0 km/litre (8.3 L/100 km), RON95, Mileage: 2,500 km/month
    - Very satisfied with the interior, materials used not a cheap plastic as other brand SUV
    - Generous in gadgets and equipments to play with
    - Good performance in city driving and superb in long distance drive
    - Good FC for a SUV

    - Driver seat not so comfortable
    - Dashboard sometimes have rattles here and there
    - Too much wind noise in high speed driving
To Improve
- Mazda Malaysia should standardize the quality of service center and fulfill customers expectation
- Should include rear aircond vent

Yes, I would recommend this car
Date Reviewed
22 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Poi Yam
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 2 Years
Fuel Economy: 7.0 km/litre (14.3 L/100 km), RON95, Mileage: 800 km/month
    Feels very solid
    very good cabin insulation
    spacious
    Bose system
    40/20/40 rear folding seats are perfect to carry something big
    The quality of the car seats leather
    Small rims do not fit the car
    Spare parts are quite expensive
    GPS not friendly in Malaysia
    Waiting period too long
    The new car collection system had been distorted
To Improve
Better GPS system
Yes, I would recommend this car
Date Reviewed
21 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Julian
2.5 SkyActiv-G 2WD (2014)
Bought new, Owned for 1 Year
Fuel Economy: 13.0 km/litre (7.7 L/100 km), RON95, Mileage: 300 km/month
    - Very high equipment levels that gives me much more gadgets to play with which is better than its rivals and even some luxury cars
    - Good handling for a car in this category
    - Being a fully imported model (CBU) the quality of the interior is high
    - Red stitching on the comfortable leather seats gives the interior a sporty feeling
    - Genius boot security cover that does not bother me when I load things into the car
    - Bose System are good
    - The design is striking for me
    - 40/20/40 rear folding seats are excellent when most rivals come with 60/40 seats
    - Excellent fuel consumption considering the performance of the car
    - Interior space is smaller compared to its rivals
    - 6 speed gearbox is smooth but could have been tuned to be more engaging
    - No rear air conditioning vents
    - Small rims do not fit the car
    - No heated seats in comparison to earlier models brought into Malaysia
To Improve
- Rear air conditioning vents
- Black headliner
- Options for larger rims
- Transmission
- Bringing in a manual version with higher performance with Mazdaspeed/MPS touches would be nice
Yes, I would recommend this car
Date Reviewed
30 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Saw Fong
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 1 Year
Fuel Economy: 9.6 km/litre (10.4 L/100 km), RON95, Mileage: 1,500 km/month
    -Feels powerful
    -I love the height of the car
    -Drive like a sedan
    -Not happy with the Shell Semi synthetic given during the free service
    -Not happy with the oil filter given which is does not follow the CX5 specification.
    -The dashboard is vulnerable to scratches
    -Poor audio system
    -Poor sound proof
    -Poor paint quality
To Improve
All items highlighted in Cons should be improved.
Yes, I would recommend this car
Date Reviewed
21 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
William
2.0 SkyActiv-G 2WD Mid Spec (2014)
Bought new, Owned for 1 Year
Fuel Economy: 18.0 km/litre (5.6 L/100 km), RON95, Mileage: 2,000 km/month
    - Classy Leather Seat and Trim which does not keep much heat under the sun
    - Stability at high speed and corners for an SUV
    - Good 6 speaker stereo system with clear sound and good bass even though not powered by BOSE (CKD)
    - Well balanced brake sensitivity for late braking drivers
    - At idle, engine emits a certain kind of sound which is not found on conventional cars/SUV
    - Easily cracked Windscreen which was labeled to be Pilkinton Toughened by rather small or not visible stones
    - Few rattling sounds from day one
To Improve
- Service centers should provide a solution for the rattling sounds which is not hard to solve
- Windscreen issues to be looked upon whether it is manufacturing or by external
Yes, I would recommend this car
Date Reviewed
21 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Jordan
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 2 Years
Fuel Economy: 11.7 km/litre (8.5 L/100 km), RON95, Mileage: 2,000 km/month
    -Stylish Looking
    -New Technology and a lot of function (Camera, GPS, bluetooth & etc) that comes along
    -Petrol /Fuel saving
    -Sufficient Space to meet multiple usage occasion
    -Wind proof not that ideal causing higher speed drive not very comfortable
    -Some knocking sound here and there which SC still trying to solve
    -Pick up from ideal/stop situation can be improved
To Improve
-Make Customer Services more accessible and consistent when replying to query by different owners at different branches (including on the waiting duration and make it fair to avoid some dealers or branches will have minimum waiting period when some up to 6 months & etc)
-Be Proactive and transparent when comes to handling customer unclear situation (i.e. When they downsizing the 19" rim to 17" and customer have placed booking at 19"; making clear on any compensation to avoid dealers trying to pocket or make extra profit)
-Be clear and specific when owners wanted to confirms the correct parts and engine oil to used (even it's within the free maintenence period) including substantiate with facts and verification from Mazda Japan rather then answer/reply vaguely without valid justification.

-You have the RIGHT product, but it's after sales service and customer service that will determine the success.
Yes, I would recommend this car
Date Reviewed
21 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Terrance
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 2 Years
Fuel Economy: 13.0 km/litre (7.7 L/100 km), RON95, Mileage: 5,000 km/month
    Stylish
    Skyactive Tech - save on fuel
    Smooth and comfortable driving experience
    Relatively good BOSE sound system
    Safety features with 6 airbags
    No rear air-conditioning vent
    High wind noise above 100km/h on high speed
    Tom Tom Navigation system is lousy
    No Mirror link audio system Head unit
    Squeaky/rattling noise on the door panel when volume of the audio system above 20...probably due to the strong base

To Improve
Provide better after sales service
Yes, I would recommend this car
Date Reviewed
21 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Eric
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 2 Years
Fuel Economy: 9.3 km/litre (10.8 L/100 km), RON95, Mileage: 2,500 km/month
    Spacious and great fuel economy as compared to my previous car of japan local assembled. For Miri City driving, still manage average 600km per fuel tank even on some spirited driving.

    Drove from Miri, Sarawak to Kota Kinabalu, Sabah after 1 month taken delivery of my 2.0 CBU. Effortless carrying 4 adults and a child throughout the Journey.

    RM160k for a 2.0 CBU, worth every penny.

    Front passenger seat should also be electronically controller.
    Service package, should follow the international standard of using 0W20 or 5W30 grade Fully Synthetic M-oil with PE01-14-302A instead of B6Y1-14-302 m-oil filter. According to international review, both can be used, but PE01-14-302A is better suited for skyactive engine of newer generation.
To Improve
Personal opinion on items lacking;
- better GPS system
- front camera
- rear AC outlet
- 19" rim as first batch. 17" tire price is fair. But 19" tire and rim combination looks best on the car and handles better. Test drive a car with 19" before my own purchase.
Yes, I would recommend this car
Date Reviewed
21 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Lee
2.0 SkyActiv-G 4WD High Spec (2014)
Bought used, Owned for 1 Year
Fuel Economy: 10.0 km/litre (10.0 L/100 km), RON95, Mileage: 800 km/month
    - Comfortable ride
    - Great gadgets like automatic headlights, wiper, bluetooth phone connection
    - Relatively quiet
    - Dual Zone air con
    - Good sound from the player
    - Rear Camera for parking
    - Takes effort to press the pedal to speed/sprint when overtaking
    - Be better if they include the lane departure function as standard
To Improve
- Mazda Malaysia need to anticipate and plan well to cater for demand. The waiting time is quite long for a brand new unit. This may put people off in booking for the car.
Yes, I would recommend this car
Date Reviewed
21 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Samuel
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 1 Year
Fuel Economy: 13.0 km/litre (7.7 L/100 km), RON95, Mileage: 2,300 km/month
    - Skyactiv Technology really save fuel and smooth in driving.
    - Stylish design of body and inner part attract my eyes.
    - Reasonable price, value for money.
    - The car seats leather is in good quality and comfortable; not even feeling hot under the sun.
    - The liftgate at the back is hardly to close perfectly.
    - Very dissatisfied with the Luggage Compartment Light (boot light) which is too dim and very blurry!
    - Its TOMTOM navigation system is lousy.
    - The front seats heater is useless in hot climate country.
    - Occasionally the car alarm will be triggered within 30 sec after locked due to unknown reason.
    - The CKD stock sound system is not good.
To Improve
- The dilemma in using the correct oil filter and engine oil during FOC warranty period by Mazda Malaysia (BERMAZ), need more clarification and correction in a fair manner.
- The new car collection time is unsystematic and maybe had been distorted.
- Mazda smart keyless to open car handle not good enough, Toyota's keyless wave method to open car is deemed better.
- to pre-install auto brake lock or speed centre lock. The current optional stock is useless.
- Luggage compartment light is very important, please re-design it!
Yes, I would recommend this car
Date Reviewed
21 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
ANIZAH
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 2 Years
Fuel Economy: 7.0 km/litre (14.3 L/100 km), RON95, Mileage: 3,000 km/month
    Steady in handling for suv. Fuel save
    Having sounds of nyet nyet on bumper n not sound proof..n the leather seats the finishing were not really neat. After sales service is very very poor. No follow up before and after car been serviced
To Improve
After sales service need to get maximum improvement.
Yes, I would recommend this car
Date Reviewed
21 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Darren
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 1 Year
Fuel Economy: 13.0 km/litre (7.7 L/100 km), RON95, Mileage: 5,000 km/month
    - stylish design ~ kodo ~
    - solid, body roll not significant
    - Leg room and head room just nice for a 6 footer adult (front & rear seats)
    - Good response from workhorse (engine+transmission)
    - Great driving & handling feel and experience compared to H brand, T brand or K brand crossover available in M'sia.
    - Comes with 6 airbags, no reduced safety features compared to global model.
    - fuel consumption impressive (ave. 7.6~7.8L/100km - 40hwy:60city || 8.0~8.8L/100km - 100city)*
    *using manufacturer recommended EO & oil filter type, not Mazda Malaysia recommended one)
    - overall, best crossover at its price in the market
    - noticeable wind noise when speed above 100km/hr
    - lack of latest features such as i-stop, rvm etc.
    - no auto-folded side-mirror
    - boot room barely enough
    - After sales service
To Improve
The car itself is great but not Mazda Malaysia/Bermaz.
While countries around us is using the genuine standard engine oil and oil filter during routine maintenance, Mazda Malaysia is using barely "suffice" standard part and consumable for their free service & maintenance. A great car deserves its best part and consumable to bring the driver - us more Zoom-zoom.
Yes, I would recommend this car
Date Reviewed
30 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
KW
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 1 Year
Fuel Economy: 7.4 km/litre (13.5 L/100 km), RON97
    1. Good handling
    2. Good FC
    3. Spacious
    4. Feels solid
    1. Slightly underpowered
    2. Bad car paint job
To Improve
After sales servicing package leaves much to be desired for. Need to give owners the recommended parts for servicing!
Yes, I would recommend this car
Date Reviewed
21 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Jin Khang
2.5 SkyActiv-G 2WD (2014)
Bought new, Owned for 1 Year
Fuel Economy: 12.0 km/litre (8.3 L/100 km), RON95, Mileage: 3,000 km/month
    - Good power delivery and torque with the 2.5cc version
    - Good equipment level (CBU 2.5) - Swivelling Xenon lights, BOSE sound system, etc
    - Good quality interior
    - Handles like a hatchback even if it's an SUV
    - Fuel consumption is excellent - average of 550km with a full tank of RM90 even when stuck in jam in KL daily for 1.5 hours
    - Good enough boot space
    - USB system doesn't work well, whole playlist resets itself when you start the car again, does not resume
    - wind noise is quite loud when travelling at 110km/h
    - You love to drive an SUV and leave the supposedly cooler sports car back home
To Improve
Fix the USB system. My 4 year old KIA Forte can handle MP3s and folders much better than the CX-5 and at least when I stop halfway through a track, I can resume listening!

Yes, I would recommend this car
Date Reviewed
21 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
sam
2.0 SkyActiv-G 2WD High Spec (2014)
Bought new, Owned for 2 Years
Fuel Economy: 12.1 km/litre (8.3 L/100 km), RON95, Mileage: 1,000 km/month
    Mazda Cx5 have a spacious trunk to keep things on it, and it have a comfortable space to sit in, skyactiv engine really save our fuel. It has the Bose sound system and let me have a comfort drive and listen jazz and others
    The spring of the car, when pass by a bump, there will have a NGEK sound.
To Improve
Try to improve more on bigger horsepower on this car
Yes, I would recommend this car
Date Reviewed
21 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Omar
2.0 SkyActiv-G 2WD Mid Spec (2014)
Bought new, Owned for 1 Year
Fuel Economy: 12.0 km/litre (8.3 L/100 km), RON95, Mileage: 800 km/month
    - The Skyactiv engine offers great fuel economy (roughly 500km on a full tank, mindful driving can increase this even further).
    - A relatively smooth and refined driving experience, with acceptable acceleration and top speed, and handling similar to a sedan.
    - Reasonably high-quality materials and finish for its class (even the CKD version). The seats and dashboard feel good to touch.
    - Eye-catching contemporary design with curves in all the right places. Arguably the best looking compact SUV in its price range.
    - Reliability has been good after 1 year of ownership.
    - The Mazda Service center (PJ Federal Highway) has been friendly, courteous and helpful. They promptly solved a small issue I had with my alarm going off randomly.
    - The 2.0 variant feels ever so slightly underpowered. A little more zoom-zoom would have been nice for overtaking.
    - The wind noise is highly noticeable after the car exceeds 100 km/h. So much so that it partially drowns out the radio.
    - Speaking of radio, the speakers could have been better. The Bose system was replaced with generic low quality speakers in the CKD version.
    - This car really needs rear air conditioning vents. It takes quite a few minutes for the rear to cool down on a warm day, even when the air conditioning is on full blast. By this time my child is usually sweating in her seat.
To Improve
- Rear air conditioning vents.
- Just a touch more power (the 2.5 variant should solve this)
- A better sound system would be nice
Yes, I would recommend this car
Date Reviewed
21 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
J
2.5 SkyActiv-G 2WD (2014)
Bought new, Owned for 1 Year
Fuel Economy: 10.0 km/litre (10.0 L/100 km), RON95, Mileage: 1,000 km/month
    Powerful acceleration.
    Contemporary exterior.
    Competitive car price on SUV category.
    Green engine.
    No center locking system.
    No rear air flow system.
    No LED day time running light.
To Improve
To improve customer service.
Yes, I would recommend this car
Date Reviewed
30 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
J
2.5 SkyActiv-G 2WD (2014)
Bought new, Owned for 1 Year
Fuel Economy: 10.0 km/litre (10.0 L/100 km), RON95, Mileage: 1,000 km/month
    Powerful acceleration.
    Contemporary exterior.
    Competitive car price on SUV category.
    Green engine.
    No center locking system.
    No rear air flow system.
    No LED day time running light.
To Improve
To improve customer service.
Yes, I would recommend this car

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