Volkswagen Golf
 (3.5/5)
expert rating
 (4.4/5)
owner rating
from RM 2,009.36 /month
from RM 150,635.00 to RM 160,635.00

Owner Review

Share your experiences with the Volkswagen Golf - Write an owner review

Do you own the Volkswagen Golf? As the owner, you have literally sat in the driver's seat and discovered the ups and downs as you go about your everyday life.

Share your experiences with the Volkswagen Golf and help others in the market for a car like this.

* limited to Malaysian citizens and verified owners of the reviewed car.
CarBase.my works with ISM Insurance Services to verify car ownership in order to ensure quality reviews.

6 Owner Reviews
Date Reviewed
15 May 2017
Performance
Ride & Handling
Comfort
Safety
Space
Value
Kent
1.4 TSI (2012)
Bought new, Owned for 3 Years
Fuel Economy: 18.0 km/litre (5.6 L/100 km), RON97, Mileage: 1,000 km/month
    - Surge of power from 1,500RPM at gear 2 or 3
    - Power delivery is smooth thanks to gearbox
    - Excellent ride comfort / doesn't feel underpowered when overtaking on highways
    - Bought it with negative expectations on the gearbox but proven wrong
    - Great space with seats folded down
    - Clever little conveniences that are well thought of : eg. automatic handbrakes when put to P, mirrors that adjust when put to reverse
    - Fuel economy... I average 800km on a single tank...
    - Paint seems to be chipping off at the edges (no waxing / coating done)
    - Weird bend lighting error now and then (but light still bends?)
To Improve
Pricing could be improved.
Yes, I would recommend this car
Date Reviewed
13 January 2015
Performance
Ride & Handling
Comfort
Safety
Space
Value
Sik Eu
1.4 TSI (2013)
Bought used, Owned for 1 Year
Fuel Economy: 16.0 km/litre (6.3 L/100 km), RON95, Mileage: 2,500 km/month
    - 250Nm of Torque from as low as 1.5k RPM translates into great driver's car and good fuel consumption on highways. Manage to achieve 18km/l from both urban (40%) and highway (60%) drives (need to be really gentle on the throttle!).
    - Engine start/stop system is alright. The delay due to the transition from engine off to the car moving is quite short and not as jerky as I would expect. Can be disabled if you dislike the function.
    - Definitely has the punch to overtake most cars on the road with ease.
    - DSG is surprisingly smooth. Own a Scirocco 1.4 tsi with 1st Gen DQ200 DSG, the slight clutch juddering in the Roc is no where to be found the my Golf. Great improvement on the gearbox there! (FYI, my Golf already has 10000km on the clock)
    - Turbo lag is somehow less noticeable. Having owned a Scirocco with twin charger, I expected to experience at least some turbo lag until the turbo kicks in. And as expected, the lag is there but will not matter much as its almost unnoticeable.
    - Comfortable and very continental. Its exactly what you wish from a continental small family hatchback. The interior is simple but premium. The chrome interior adds to the premium feel.
    - The look is subjective. To me, Golf looks mature and the styling of the car is great. In particular, if you have a closer look at the car, you will notice the fuel cover lines are parallel to the rear door gap. And some tiny bits here and there makes the car interesting in a different manner.
    - Not that spacious. However, it should fit the bill as a small family hatchback.
    - 5.8" Infotainment System without navigation, no keyless start.
    - 16" Dover Alloy Wheels is too ugly compare to the 17" Dijon wheel available overseas. Nevertheless, the ride is more comfort and quieter due to the smaller wheel.
To Improve
Include active cylinder technology (ACT), better fuel consumption could be achieved.
17" Dijon Wheel should have been at least available as option.
The infotainment could still be improved in terms of smoothness.
Yes, I would recommend this car
Date Reviewed
1 December 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
sudonano
1.4 TSI (2013)
Bought new, Owned for 1 Year
Fuel Economy: 13.0 km/litre (7.7 L/100 km), RON95, Mileage: 1,000 km/month
    Power

    After much consideration I decided to give the Golf 7 a shot to see how it will fit in my daily life as a daily car. By far, the first thing I am still impressed is the power. The 1.4 TSI really is highly impressive, there is a slight turbo lag noticeable some times, but once it is spooled up this car really pulls all the way. It sounds relatively civilised for the most part, which is a good thing.

    DSG

    Its not the first time I have driven a car with a DQ200 DSG transmission (tried out a Polo TSI prior to this) so I was expecting a lot of the shuddering out of the car. Surprisingly the car has about 1700km so far and there is no shudder at all. Also, the gear 1 to gear 2 transition is very smooth now in fact, however I noticed, when slowing down, the car is not not too willing to drop to first instead it keeps itself in second. Also, in slow speed traffic, it tends to hold to first and not go to second very early, which probably helps in the reduction of the judder. However the sport mode is not to my liking, it holds gears too long for me. The DSG does help in fuel consumption too, making the car highly efficient.

    Ride

    One thing is for sure, as an outright driver car, this doesn't beat the Focus just yet. The Golf is comfortable and very easy to drive, which is really nice. At high speed, it is shockingly composed and also very quiet. There is still a bit of body roll, but for what is essentially a family car it is not bad. What I did notice was the car is not too floaty even though the suspension is pretty comfort biased. Brakes are a bit grabby though, in typical German form, but you'd not notice it unless you just drove a non continental car. Emergency braking is very composed, in fact in the two occasions I tested out the emergency braking once I got the car (in closed areas of course), from over 110kmh till 0, as soon as I slammed the brakes, the car just stopped, nearly Volvo-like. ABS did kick in, with the emergency stop signal, but not too much drama. Also. unlike many cars, in emergency braking the Golf does hold its line perfectly straight, and remains fully controllable.

    Space

    Very good interior space I would say. Rear seats are really nice and comfy even with the front seat set pretty far back. Boot is nice and large too which is nice for all the thinks you need however it is still smaller (as expected) compared to the Jetta. What I especially like is the seats fold nice and flat, and with the split level boot floor (you can change the boot floor to make it flush with the seats when folded down and flush with the boot sill or push it down to a lower level for a deeper boot. I did feel the Golf felt nicer inside than the Jetta, especially the seats. Leather or V-Tex Leatherette instead, cleaning fabric seats is not easy over time.

    Fit and finish

    Fit and finish is typical German, everything feels well put together. Not too many panel gaps, and feels nicer than the Focus (expected considering the price).

    Looks

    Saved the best for the last. Somehow, the VW Golf in both 6th and 7th generation for me looked like the best yet. It looks so timeless, pretty classy without the price. Its a very continental thing, to make nice looking cars that make sense. Personally I feel the Golf looks nicer than things like the i30 (trying too hard), Focus Mk3 (nice but front LED DRLS looks a bit out of place). The Golf has that simple, understated but sophisticated look. The large amounts of glass makes it a very easy car to park, compared to the Focus especially considering the Focus has a slanted rear windscreen. ParkPilot PDC sensors with diagrams make it easier
    KESSY

    Considering the price and specifications, the lack of keyless entry and start is a bit of a joke. The key itself I feel a bit flimsy, and suspect it may not last the test of time, especially the jack-knife mechanism.

    Rims

    The 16" "Dover" alloy wheels look pathetically plain and too small compared to the nicer 17" Dijon alloy wheels. Too bad they cost a bomb to upgrade too, and again considering the pricing I'd have expected that. The 16" are not bad though, they are very comfortable. Mine was with Continental ContiPremiumContact, which I think was a new change since I did hear some people (earlier stocks) came with Hankook tyres - not too sure on that.

    Forward Collision Warning

    Most Golf 7s sold in the UK come with the FCW with braking system as standard, which again, the Focus has. Nuff said.

    Satellite navigation and touchscreen

    Unlike on the Golf R, we get the 5.8" Composition touchscreen on the TSI. Which means, no navigation. While this may not be too big of a deal breaker, I would have appreciated navigation, as that would be very convenient. However, I do feel the Composition touchscreen is not perfectly responsive compared to what people said it was smartphone-like. Swiping around was not as smooth as on say an iPhone. Also, there is no ability to have CarPlay to take over like on some Honda vehicles.

    Reliability

    And last, but the biggest con, reliability. The thing is, for now the car works, however while I feel there is an improvement in the new version of the DQ200 and a friend's Golf has passed the 8000km mark with no drama for now, I'm not too sure how my luck will be. VW's sales team have significantly improved, a good thing too probably because they noticed their dwindling numbers. While the deal I got was pretty impressive, I am a bit worried on how my luck will be with the DSG. One thing is for sure, I'd say the DSG as a DCT felt more sorted out than the PowerShift, however I'd gladly trade the DSG for a nice normal auto.
To Improve
KESSY, Satnav for the Malaysian market. Also, give us the option to have FCW and the BLIS system too, with the ACC adaptive cruise control and DCC dynamic chassis control.

The bigger things to improve is the aftersales. VGM, take over all the service centres. Make sure turnaround is fast, and efficient. And give us a bit more peace of mind over the DSG DQ200. It's nice so far, since it works, but I don't want to experience seeing the check engine, EPC, and transmission gear position flashing at me.
Yes, I would recommend this car
Date Reviewed
30 June 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
MNMY
1.4 TSI (2011)
Bought new, Owned for 3 Years
Fuel Economy: 14.0 km/litre (7.1 L/100 km), RON95, Mileage: 2,000 km/month
    Very torquey engine, producing 240nm from low 1,500rpm
    good HP at 160hp
    Good fuel consumption, averaging 14km/l
    As usual, dsg issues...replace clutch pack & mechatronic at 50,000km
    Have to take public transport for few days since car stuck at Service centre for clutch & mechatronic replacement because VW dont provide curtesy car
    Parts need to wait for weeks/months for replacement
    very bad ownership experience compared a Toyota/Honda/Merc
To Improve
Need to improve service centre...parts availability esp clutch pack/mechatronic/coil packs...dah tau parts ni alway breakdown, just stock up sufficiently ler!
Provide owner with courtesy car since VW already knows that owner will need to leave their VW's a lot of time at service centre, pls be kind enough to provide courtesy car for daily used. the least you can do after selling the VW to your customer and .... @#%*&

For future buyer, unless you love taking public transport...go ahead, get a VW ; )

No, I would not recommend this car
Date Reviewed
1 June 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Ngui Min
1.4 TSI (2013)
Bought new, Owned for 1 Year
Fuel Economy: 11.0 km/litre (9.1 L/100 km), RON95, Mileage: 800 km/month
    - 1.4L turbocharged engine but with a performance of 2.0L-2.5L engine, 250nm power of torque for a little hatchback.
    - Awesome fuel consumption, even better than my previous Toyota Vios. Driving from Bukit Kayu Hitam to KL with just around RM 60 petrol. Bare in mind that, I'm driving average of 110km/h to 200km/h
    - Premium feel interior, a lot useful storage compartment with cover.
    - Car engine is surprisingly quiet before hit 150 km/h.
    - 8 good quality stock speaker with Bluetooth connection and rear aircon, unique day time running light design.
    - Love the Auto headlight activation with ‘Leaving Home’ and manual ‘Coming Home’ function when open or lock your door.
    - World Car of the Year 2013, Europe Car of the Year 2013 and the only non Japanese car that won Japanese Car of the Year in 2013
    - It's the legendary VW Golf!
    - No keyless push start, no electric seat.
    - No GPS navigation and dvd function, should at least put an optional of upgrade of headunit
    - Slight jerking in lower gear(1 and 2)
    - No keyless push start, no electric seat.
    - Ugly 16 inch rims.
    - Hankook Tires
To Improve
- The reliability of dry clutch 7-speed DSG gearbox have to be improve.
Yes, I would recommend this car
Date Reviewed
22 May 2014
Performance
Ride & Handling
Comfort
Safety
Space
Value
Yap
1.4 TSI (2013)
Bought new, Owned for 1 Year
Fuel Economy: 12.3 km/litre (8.1 L/100 km), RON95, Mileage: 700 km/month
    - premium feel. The car comes with high quality materials such as soft touch plastics, high quality plastic trims and good looking interior.
    - handsome looking exterior especially the sexy u shape drl
    - superb performance from engine and gearbox. Lots of torque from engine giving lots of pulling power while the dsg shifts at lightning speed giving the driver lots of adrenaline.
    - Awesome ride and handling in its class. The car is silent and comfortable when cruising and grips well on the road. It's stable at high speeds and steering wheel feels solid with adequate feedback from the road and tires.
    - awesome fuel economy and performance. Despite my spirited driving in KL, a full tank of petrol 50L can take you about 600km before the refuel light comes on.
    - lots of safety and convenience features such as 7 airbags, abs, xds, esc, dynamic bending lights, blue tooth and etc.
    - no leather seats
    - Malaysia spec does not come with built in gps
    - no push start button
    - boring looking stock 16 inch rims that will make you want to upgrade them ASAP
    - my car came with hankook tires
To Improve
- to improve on overall service centres efficiency and speed in warranty claims. Sc need to keep stock of most parts so customer do not need to wait for long time.
- to prove that the dsg is reliable as it's claimed to be.
Yes, I would recommend this car

Volkswagen Golf's Competitors